![]() ![]() To resolve a non valid MBR issue, Re-initialize and format the drive.įor instructions, please refer to, Answer ID 18824: How To Initialize a Secondary Drive on Windows. Install the internal drive as a secondary drive, or your external in another system and run a diagnostic test of the drive.įor Internal drives, please refer to Answer ID 31759: Download, Install, Test Drive and Update Firmware Using Western Digital Dashboard.įor External drives, please refer to Answer ID 13880: How to Install and Use WD Security and WD Drive Utilities Features. Replace the cable with a brand new cable as needed.Įnsure internal drives are detected in the system BIOS.įor internal drives, please refer to Answer ID 5264: How to access the system BIOS on a PC.įor external drives, please refer to Answer ID 18075: Access and Use Disk Management Tools on Windows. Ensure to use a known good power, data cable and or USB cable. A network connection must be made to the NAS before the rescue media can connect.ĭouble check all connections and ensure they are tight and secure. ![]() My Cloud OS 5 - the SMB (Server Message Block) protocol is not set correctly. ![]()
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